Welcome to Banarsi Gaatha. These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General Information
Banarsi Gaatha is an online platform for purchasing authentic Banarasi silk sarees, fabrics, dupattas, and suits. The content, products, and services provided on this website are intended for personal use only.
2. Product Information
We strive to provide accurate descriptions and images of all products. However, slight variations in color or texture may occur due to photographic lighting or device displays.All products are handwoven, and minor imperfections are part of the handmade process, adding to the uniqueness of each item.
3. Pricing and Payments
Prices listed on our website are final and inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices at any time without prior notice.
Payments must be made in full at the time of purchase. We accept [list accepted payment methods, e.g., credit/debit cards, UPI, bank transfers].
4. Shipping and Delivery
We offer domestic and international shipping. Shipping charges and delivery timelines vary based on location.
While we strive to deliver within the estimated time frame, delays caused by external factors (e.g., customs, weather) are beyond our control.
Customers are responsible for providing accurate shipping details. Banarsi Gaatha will not be liable for delays or non-delivery caused by incorrect addresses.
5. Return and Exchange Policy
Returns or exchanges are accepted only for items that meet our return guidelines.
Items must be unused, unwashed, and in their original packaging.
Customers must initiate a return or exchange request within 7 days of delivery by contacting our customer service.
Customized products are non-returnable and non-exchangeable.
Refunds will be processed after a quality check and may take up to [number] business days.
6. Intellectual Property
All content on this website, including images, designs, text, and logos, is the property of Banarsi Gaatha and is protected by copyright laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
7. User Conduct
Users are prohibited from engaging in activities that harm the website, its services, or its reputation.
Misuse of our platform, such as fraudulent activities or false claims, will result in legal action.
8. Limitation of Liability
Banarsi Gaatha is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
Our liability is limited to the value of the product purchased.
9. Modification of Terms
We reserve the right to update or modify these terms and conditions at any time. Updates will be effective immediately upon posting on our website.
10. Governing Law
These terms and conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Varanasi, Uttar Pradesh.
11. Contact Us
For any questions or concerns regarding these terms, please contact us at:
Email: contact@banarsigaatha.com
Phone: (+91) 8299155993
Address: Banarsi Gaatha,Varanasi, Uttar Pradesh, India