At Banarsi Gaatha, we aim to deliver your orders promptly and securely. Please review our shipping terms and guidelines to understand how we manage your orders.
1. Shipping Locations
Domestic Shipping: We deliver across all major cities and towns in India.
International Shipping: We offer worldwide shipping to ensure our customers can access our products globally.
International Shipping: We offer worldwide shipping to ensure our customers can access our products globally.
2. Shipping Charges
Domestic Orders:
Free shipping on orders above ₹[amount].
A standard shipping fee of ₹[amount] applies for orders below this amount.
International Orders:
Shipping charges vary depending on the destination and package weight. The exact shipping cost will be displayed at checkout.
Customs duties or taxes for international orders, if applicable, are the responsibility of the customer.
Free shipping on orders above ₹[amount].
A standard shipping fee of ₹[amount] applies for orders below this amount.
International Orders:
Shipping charges vary depending on the destination and package weight. The exact shipping cost will be displayed at checkout.
Customs duties or taxes for international orders, if applicable, are the responsibility of the customer.
3. Order Processing Time
Orders are typically processed within 2-3 business days of confirmation.
Customized or made-to-order items may require additional processing time, which will be communicated at the time of purchase.
4. Delivery Time
Domestic Orders: Delivery within 5-7 business days from the date of shipping.
International Orders: Delivery within 10-15 business days, depending on the destination.
Please note that delivery times may vary due to unforeseen circumstances such as weather, customs delays, or other logistical issues.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor the status of your shipment.
6. Undelivered Packages
If a package is returned due to incorrect address details or failed delivery attempts, we will contact you to arrange a re-shipment. Additional shipping charges may apply.
7. Damaged or Lost Shipments
If your package arrives damaged or is lost in transit, please contact us immediately at [Your Email Address] or [Your Contact Number].
We will work with the courier partner to resolve the issue and ensure you receive a replacement or refund.
8. Changes to Orders
Shipping address modifications are allowed only if requested within 24 hours of placing the order.
9. Holiday and Festival Delays
During peak holiday seasons, processing and delivery times may be slightly extended. We appreciate your patience during these times.
10. Contact Us
For any questions or concerns regarding these terms, please contact us at:
Email: contact@banarsigaatha.com
Phone: (+91) 8299155993
Address: Banarsi Gaatha,Varanasi, Uttar Pradesh, India